Pool Insurance Provider Services

When it comes to pool insurance claims for damage to pools, spas, solar heating, or related equipment, Poolwerx has you covered. From the initial enquiry to execution, we support you and your client to assess damage and repairs for pools.

COMPREHENSIVE POOL INSURANCE CLAIM SERVICES

With 125 Franchise Partners across Australia and New Zealand, Poolwerx is ready to assist with spa and pool insurance claims, ensuring timely support, expert repairs, and compliance with local regulations.

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Nationwide Pool Coverage

Local teams available across Australia and New Zealand to support pool insurance claims swiftly.

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On-Site Expert Pool Advice

Specialist advice with detailed causation reports for accurate insurance claims and resolutions.

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Single Point of Contact

Simplified communication through one central point of contact for hassle-free coordination.

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Emergency Pool Clean-up Services

Rapid response for emergency clean-up and water re-balancing to restore pool safety and functionality.

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Regulatory Compliance

Our pool professionals adhere to local and national regulations, including WHS requirements, ensuring safe and legal operations.

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Qualified Repairs and Installation

Professional equipment repair, supply, and installation by qualified technicians to meet pool insurance requirements.

WHY CHOOSE POOLWERX FOR YOUR POOL INSURANCE CLAIMS?

At Poolwerx, we understand the urgency and complexity of pool insurance claims. Our dedicated team offers comprehensive support from start to finish, ensuring fast responses, expert assessments, and high-quality pool repairs. We handle everything from causation reports to complete equipment installations.

Our pool experts can assist in a range of pool inspections and repairs including:

  • Professional pool inspections and reports

  • Comprehensive pool repairs

  • Water testing and rebalancing

  • Regulatory compliance checks with local WHS requirements

  • Local response teams

  • On-site consultation

WHAT OUR CUSTOMERS SAY

See why pool owners love Poolwerx! Discover real stories and reviews from customers about our pool services.
Poolwerx Reviews
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Fiona
Poolwerx Bendigo
19 August 2024
Excellent team. Very impressive.

They did a brilliant job, and were friendly and very knowledgeable. Our pool looks great. We will definitely recommend poolwerx , to our friends.

Big thanks to Steve, James and Connor
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Joanne Green
Poolwerx Illawarra
5 September 2024
Great job by tom from Poolwerx.

Fast response for an emergency clean up after building works. Very pleased with the outcome.
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Victoria Whiley
Poolwerx Thornton
11 September 2024
Nick was extremely knowledgeable & explained the process of cleaning & maintaining our pool. Great communication & clear instructions in a friendly & professional manner.

Would highly recommend nick to help with all your pool needs!
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Harry Crosbie
Poolwerx Calamvale
6 February 2025
Fantastic service very knowledgeable and helpful.
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Angela
Poolwerx North Rocks
26 August 2024
Best pool support I’ve ever used.

Kept me up to date used a private chat on a common chat app.do what they say they will do, AND they do it well.
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Carly Rees
Poolwerx Kardinya
17 September 2024
The team came same day I rang and did an amazing job great value for money.
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Jonathan Shearman
Poolwerx Emu Plains
17 September 2024
I had a problem with my pool pump and contacted Poolwerx Emu Plains for advice.

They've been very helpful which is especially appreciated as we're in the Upper Blue Mountains and not many pool service companies operate here.
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Ori Weiser
Poolwerx East Fremantle
17 September 2024
Love this place! Crew is always so nice and helpful. Their water tests are the best, easy to read and understand, they will quickly help you get on top of it and have your pool clear and healthy.

Kristen is so knowledgeable, to the point and so nice and approachable, highly recommended!
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Archie79
Poolwerx Bossley Park
10 September 2024
Highly recommend reno! Consistent and impeccable care given to ensure my pool is safe for my family to enjoy effortlessly all year round.

Reno is always punctual and provides sufficient feedback/ information on the diagnosis of what was required together with photos of what was purchased.
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Rob
Poolwerx Bull Creek
14 September 2024
Friendly, helpful and efficient service well priced, Bailey threw in some tips on how to keep my pool looking great.

Highly recommend these guys.

WORK WITH POOLWERX TODAY

Because we are local, when storms hit and disasters happen, you can be assured that our team will be on hand to support you and your client. If you’re an insurance provider, why not let us help with your pool insurance claims?

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Step 1.

Select the ‘Get Started’ button 
above and complete the form.

Fill in your details and let us know how we can assist. It is very important to provide a details about the work you require in the enquiry details section.

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Step 2.

The relevant Commercial expert will be touch within 24-48hrs.

We will contact you to discuss and organise a site visit. It is very important that site visits are conducted so we can accurately quote for your needs.

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Step 3.

We will get you booked in and ready to go. Sit back and relax.

For all installation, repairs or maintenance queries, Poolwerx will come poolside to perform an assessment. Quotes and booking availability is shared after this.

POOL INSURANCE FAQ'S

Get answers to all your pool coverage questions. From coverage details to repair processes, learn how we can help you navigate every step of the claims journey as a pool insurance company.

  • Poolwerx provides comprehensive assessment and management services for pool insurance claims, including on-site pool inspections, causation reports, repairs, and compliance with local regulations.

  • Pool insurance typically covers damage from natural disasters (e.g., storms, floods), accidents, vandalism, and equipment failure, including pumps, heaters, and filtration systems.

  • Yes, our local teams respond quickly to emergency situations, providing immediate clean-up services, water rebalancing, and necessary repairs to minimise further damage.

  • A comprehensive pool damage assessment should cover the condition of the pool, associated equipment, and surrounding areas, including potential causes of damage and recommendations for repairs or replacements.

  • The timeline can vary depending on the complexity of the damage and the insurance provider's processes. On average, claims may take a few weeks from assessment to resolution, with faster timelines for emergency cases.

LEARN MORE ABOUT POOL INSURANCE

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