Troubleshooting Common Pool Robot Problems
What happens when your pool robot isn’t working as it should? In this troubleshooting guide, we address common problems that can occur with robotic pool cleaners and walk you through the steps to fix them.
Common Robot Pool Cleaner Problems and Solutions
If you’re looking to DIY your pool robot repairs and troubleshoot why it may not be performing as it should, here are some common issues and quick solutions:
1. Robot Not Moving:
Check the power supply and connections, inspect the motor and drive belt for damage, and ensure tracks or wheels are not blocked.
2. Inefficient Cleaning:
Remove the baskets to thoroughly clean or replace the filters to maintain suction efficiency, inspect brushes for wear or damage, and perform regular maintenance to optimise cleaning performance.
3. Not Climbing Walls:
Remove the filter canister and test the cleaner's performance without it, clean the canister if obstructed, and ensure proper buoyancy and suction for wall climbing.
4. Pool Cleaner Turning Over:
Examine belts and tracks for wear, secure filters and components, and ensure proper weight distribution to prevent flipping. Also check your water levels on or around seats within the pool, shallow areas can affect buoyancy when the machine is in its vertical cleaning position.
By addressing these common issues promptly and effectively, you can maximise the lifespan and performance of your pool robot, enhancing the cleanliness and enjoyment of your backyard pool.
Frequently Asked Questions:
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Begin by checking the power supply and connections, inspecting the motor and drive belt, and ensuring tracks or wheels are not blocked. Refer to the robot pool cleaner troubleshooting guide from the manufacturer for specific instructions.
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Inefficient cleaning between uses may be the cause for your pool robot not cleaning effectively. This may be due to a clogged filter, worn brushes, or insufficient suction. If you’re trying to troubleshoot the issue yourself, first try to clean or replace the filter, inspect brushes for wear, and ensure proper suction and movement for optimal cleaning. If it’s still not working, we recommend you contact your local Poolwerx for a robot repair service.
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Depending on frequency of use and environmental conditions, we recommend that you aim to service your pool robot every 6 to 12 months with a service provider, such as Poolwerx. Regular maintenance, including filter cleaning, impeller and brush inspection, helps prevent issues and prolongs the cleaner's lifespan.
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While basic maintenance tasks like filter cleaning can be done by pool owners, complex repairs are best left to professionals. Attempting DIY repairs without the necessary expertise may cause further damage to the electronics, casing and overall cleaner performance. Always check the warranty.
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Our pool robot repair services are backed by experienced technicians that have undergone further training to become "authorised" pool robot repairer’s across ranges such as Aquawize, Maytronics, Dolphin, Hayward, Zodiac, Cosmi etc. We strive to deliver prompt, reliable repairs to ensure your pool cleaner operates at peak performance.
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Quotes and estimated repair times are dependent on an initial assessment of the robot and may vary depending on the complexity of the issue & any parts required. You'll be informed of the estimated repair time by your Poolwerx technician during the assessment process.
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As above, this will depend on an initial assessment of your pool robot. In many cases, repairs are more cost-effective than replacement, especially for minor issues. Our Poolwerx technicians conduct thorough assessments to determine the most economical solution for your pool cleaner and will communicate with you every step of the way.
Book a Robot Repair
For more tips on how to fix your pool robot or to schedule a repair, contact your local Poolwerx service team on 1800 009 000 or contact us using the form below.
